Already a One Step Retail client?

Getting help is as easy as dialing 1 (800) 266-4915 or sending us an email at support@onestepretail.com

Client Portal
One Step Client Portal
Access One Step’s Self Service Client Portal where you can create support tickets, track your ticket, research past ticket history, view an open project, and more.
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One Step Client Support
Choose from a variety of flexible support options to meet every need or budget. All plans include certified, US-based Product Support Specialists.
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Client Screen Connect Portal
Access our online remote support and collaboration portal where you can screen connect with your One Step Support Specialist when instructed.
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One Step Knowledge Base
Self-help articles with quick answers to your retail management system questions.
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One Step Client Financial Portal
Log into our easy-to-use financial portal to pay your invoices, view past and current invoices, set up autopay, manage payment settings, and much more!
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One Step Legal Community Portal
Access and view your One Step documents and contracts.
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New to One Step Retail?

Visit our What Happens Next page for additional tips and resources to help you get started.

 

What Happens Next
What Happens Next
Find step-by-step instructions on how to get started, explore useful resources, and understand what you can expect next as a One Step Client.
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Make the leap to unified commerce to deliver extraordinary customer experiences.

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