Hi Time Wine Cellar Uses NCR CounterPoint to Increase Profits
Hi Time Wine Cellar is one of the oldest and most beloved specialty retailers in the Orange County area, offering fine wine and exotic spirits for over 50 years. Their store is sprawling, branching out into what feels like individual specialty shops, all under one very large roof.
Founded in 1957, Hi Time is family owned and operated entering the industry at a time when wines were not yet popular. Hi Time has continued to expand over 50 years in business. A more in-depth operation than it appears on the surface, Hi Time brings together decades of care and expertise to both their store front and on-line store.
“Implementing a new system is never easy but with the help of One Step Retail Solutions this has been the easiest and quickest implementation I have ever done.”
Set up on a point of sale system through One Step Retail Solutions that is intuitive, efficient, customizable and fast. NCR CounterPoint has incorporated beautifully into their existing business model. They are now saving money on transaction fees and working on a system that is customized to fit their exact needs. The beer desk has a different menu than, for example, the cigar desk while keeping the system user friendly enough that any member of the sales team can easily handle any transaction.
Being on an intuitive and robust system has helped Hi Time focus on their business and stay active in the community, including hosting their annual charity chili cook-off and hosting their many weekly and monthly events. Their events include a 10 Dollar Tuesday, a popular Sake Night where a Sushi truck is stationed outside to pair with their Sake tasting and, of course, their frequent wine tasting events.
“With One Step Retail Solutions’ insight we were able to customize CounterPoint to meet all of our business needs making our company more efficient than ever.”