Specially designed for specialty retailers

Whether you run a specialty food, gift, lawn and garden, liquor, pet, or sporting goods shop, NCR Counterpoint has functionality designed for you. From age verification at checkout for wine and liquor stores to waterproof hardware for lawn and garden businesses, solutions address your specific pain points.



For the Specialty Retailers

Keep them coming back for more

Customer loyalty is tricky, but NCR Counterpoint’s built-in customer loyalty is a win-win for you and your customers. Specifically designed for specialty retailers, NCR Counterpoint’s integrated loyalty grows business by helping you deliver seamless experiences that give customers a reason to return again and again.



Coming Back for More

Your secret, time-saving weapon

When you can sell anywhere and everywhere and personalize customer connections, you can stay competitive with even the biggest names in retail. All the functionality you need to efficiently run and grow your business is in one place on one easy-to-use platform.



Your Secret Weapon
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NCR Hardware
Add accuracy and speed to the checkout process with retail-hardened solutions designed to withstand even the most challenging retail environment.
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Retail Management
Get a retail solution customized to your industry with configurable touch screens, built-in customer loyalty, reporting, and more.
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Mobile POS
Meet customers where they are with the products they want. Check inventory, look up customer records, and ring up sales in real-time from mobile devices.
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Customer Connect
Bring your customers back with native email marketing that inspires deeper customer connections, drives sales, and maximizes profit.
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Real-Time Alerts
Get instant alerts on sales, fraudulent activity, and more across store locations.
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Inventory Management
Receive, categorize, and manage inventory more effectively with real-time inventory management and KPIs reporting.

Technology Built for You

 

Retail Management Solution— NCR Counterpoint is built on the Microsoft SQL Server® database platform providing reliable data storage, scalability, and exceptional performance.

Inventory Management—Keep staff in the know with real-time inventory updates and movement to enable them to receive, categorize, and manage inventory effectively.

Mobile Alerts— Ensure all of your store site operations are running smoothly, even when you are away with store activity alerts.

Mobile Point of Sale— Bring the shopping experience directly to your customers. NCR Counterpoint mobile tools complete transactions, record inventory and perform physical counts.

Meet Your Customers In Every Moment—NCR Counterpoint's feature-rich software enables you to manage your business and offer a seamless, anytime, anywhere experience to your customers.

What NCR Counterpoint clients say

“

What we love most about NCR Counterpoint is its adaptability. The program handles membership, ticketing, gift shop, and café in one package.

Sam Morris
Director of Digital Services
“

Counterpoint’s inventory tracking software can track quantities and transaction history for inventory items across multiple stocking locations allowing us to easily manage and allocate our inventory across all channels.

Jim Pettit
Owner, Memphis Drum Shop
“

We needed a system that simplified the process of managing inventory… the live data is critical for our business… I would recommend Counterpoint to anybody.

Scott Brown
Director of Operations, Liquor Library

Retailing done right.

As retailers ourselves, we understand your unique challenges and make your success our top priority. Our team partners with yours to get your business where it needs to be not only to compete but to thrive.

 

See Our Approach

Latest insights from our retail experts

NCR-Counterpoint-Altums

CASE STUDY

Altum's; An NCR Counterpoint Case Study

For more than 60 years, the Altum family and their staff have been bringing beautiful things to life, as witnessed by the delicate floral imagery on their website and social media channels. So it’s no surprise that managers saw green—by generating cost savings from streamlined processes—when they had the opportunity to implement NCR Counterpoint into their operations.

Read More

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