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One Step Retail Solutions Goes Pink

1 October 2017

Breast Cancer AwarenessOne Step Retail Solutions wants to do its part in the fight against breast cancer. For the month of October, the One Step family will be going pink.

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One Step Retail Solutions Offers Inventory Planning Services for Specialty Retailers

5 July 2017

Inventory PlanningOne Step Retail Solutions, a leader in the retail technology and services market, has recently announced an additional service offering to further help specialty retailers succeed; One Step Inventory Planning.

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One Step Retail Solutions: Building Retail Stores of Tomorrow

20 June 2017

Technology Headlines CoverOne Step Retail Solutions is featured in June’s edition of The Technology Headlines as one of the Top 10 Leading Retail Solutions Providers.

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Beat the Odds – His Vision, Her Execution

12 May 2017

Business Solutions CoverOne Step’s very own Scott and Alicia Kreisberg are featured in May’s Issue of Business Solutions. Read how this husband-and-wife channel exec team maintain double-digit growth and a happy marriage.

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One Step Signs Asset Purchase Agreement with JD Associates

1 January 2017

Coming togetherOne Step Retail Solutions, a leader in the retail technology and services market, today announced that it has acquired substantially all the assets of Boston-based Mander, Inc., d/b/a JD Associates.

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One Step Now Offering Managed IT Services For Retailers

10 August 2016

Managed IT ServicesOne Step Retail Solutions announces the launch of their new Managed IT Services Division (MSP) which offers retailers a comprehensive, enterprise IT management solution for their business.

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One Step Retail to Host 3rd Annual Retailing Even

2 March 2016

Image of Next Level Event AnnouncementOne Step Retail Solutions just announced their 3rd Annual educationally focused retailer event. This year brings back 2015’s successful Expert Panel with experts from Michael Stars, Maui & Sons and RMSA onboard to answer your questions and dig into topics near and dear to your heart and pocketbook.
 

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One Step Becomes First Reseller of Springboard

1 February 2016

Reseller of Springboard AnnouncementOne Step Retail Solutions announces the launch of their new partnership with Springboard Retail, the innovative cloud-based retail management software designed specifically for retailers by retailers.
 

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East Valley Feed & Tack

2 February 2016

East Valley Feed and Tack LetterRead how East Valley Feed & Tack successfully implemented NCR Counterpoint to their business.
 

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Top 5 Posts of 2015

10 December 2015

Top 5 Posts of the YearRead our top five posts for the year of 2015, as well as, our tips for a strong start to 2016.
 

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One Step Retail Sponsors AZA Conference

1 October 2015

AZA ConferenceThe Santa Barbara Zoo is one of One Step Retail’s customers and recently installed NCR Counterpoint in all of their sales locations around the zoo. It has been a thriving partnership so One Step was very excited to be asked to be part of the 11th Annual CFO AZA Conference in Santa Barbara.
 

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One Step Raises over $10,000 for Charity

1 December 2014

Charity Funding One Step Retail Solutions hosted their first annual Collect for a Cause Fundraiser which supported three nonprofit 501(c)(3) charities including: MEND Poverty, The USO, and Adopt-A-Family UCLA Health.
 

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Site Re-Launch

12 September 2013

Image of updated websiteOne Step Retail Solutions Re-Launches Their Retail Pro Software Website
 

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Exclusive Interview

1 August 2013

One Step Retail Solutions Announces an Exclusive Live Interview with Kerry Lemos, CEO of Retail Pro International, LLC

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Holiday Bootcamp Webinar

12 June 2013

Image of Scott Kreisberg, CEO of One Step RetailHoliday Boot Camp for Retailers Webinar Hosted by One Step Retail Solutions. Speakers Include Stevie Award Winner and Inc. 5000 CEO, Scott Kreisberg

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Expansion with NCR Counterpoint

5 June 2013

New England Retailer Continues to Expand With NCR CounterPoint in their Proverbial Tool Belt

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The Library Store Los Angeles Goes Doubly Mobile

2 May 2013

The Library Store Decreased Lost Sales with Mobile POS
 

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Profit Increase!

18 April 2013

Profit Increase Just Reported by A.K. RIKKS With New Point of Sale System from One Step Retail Solutions. A.K. RIKKS Brings Hot Fashion to Grand Rapids With Help of Popular Retail Point of Sale, Teamwork Retail

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New Webinars

17 April 2013

Image of webinar announcementEmployee Retention Webinars for Retailers from One Step Retail Solutions

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First State of the Art INTERACTIVE VIRTUAL RETAIL STORE Launched by One Step Retail Solutions

15 July 2014

Image of interactive websiteOne Step Retail Solutions has just released the first ever, state of the art “Virtual Retail Store” to assist retailers with increasing sales and improving their business. The launch of this ideal store enables businesses to educate themselves about the best-of-breed, retail technologies for their business through videos, quotes from case studies, industry statistics and hand selected companies to deliver the best technology solutions for their business. One Step Retail Solutions saw there was an increasing demand for the top business technology practices for retailers which concluded in the creation of the virtual ideal store as an educational tool, which had never been done before.

The unveiling of this interactive, ideal, virtual store delivers vital information on: e-commerce, analytics, traffic counting, customer loyalty, eReceipts, loss prevention, open-to-buy, and hosting. In a time when technology solutions are increasing at light speed, it is important to stay up to date on the best practices for your business and this ideal store allows businesses to do just that.

“The key for today’s retailers is staying relevant with their target market which is getting more difficult in today’s high tech world. My company focuses on solving this very complicated issue by helping retailers figure out which technologies are the best ones for them to focus on and how to utilize those technologies to help become more relevant to their customers. We are proud of the work we have done here as it has never been done before and we believe it will help retailers figure out how to properly focus on improving their businesses.” – Founder and CEO of One Step Retail Solutions Scott Kreisberg

Examples of some of the technology information included in the virtual store include:

  • Accurate analytic data results in a 2.5% increase in sales and traffic
  • Implementing a modern digital loyalty program is the most efficient way to grow and get more revenue for your business
  • 82% of companies reported saving money by moving to the cloud

For the complete Virtual Retail Store please visit: http://onestepretail.com/infographic/

About One Step Retail Solutions

Founded in 1985 One Step Retail Solutions is the top retail technology value added reseller in the US with multiple top-of-the-line point of sale systems and ancillary products. One Step Retail Solutions provides events, seminars, white papers, webinars and more to educate retailers on how to effectively use technology to streamline and advance their businesses.
www.OneStepRetail.com

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Take It To The Next Level Event

24 April 2014

Image of Next Level Event announcementOne Step Retail Solutions just launched general registration for “Take it to the Next Level” an event for specialty retailers. Panels and one-on-one demonstrations include an educational look at retailing tools including: traffic counters, social media, pop-ups, mobile, eReceipts, eCommerce, CC security and point of sale. We invite retailers to join us April 24th in beautiful Seal Beach, California for this hands-on event to arm them to effectively taking their operation to the next level.

On Thursday, April 24th One Step Retail Solutions and over 15 retail industry professionals invite retailers to a daylong event in beautiful Seal Beach, California. A carefully curated array of resources, tools and technologies will be presented through educational breakout sessions and one-on-one live demonstrations. Official representatives include: HP, Yelp, Retail Pro, NCR, Brother, Merchant Warehouse, Teamwork Retail, RMSA and more. The aim is to offer the most efficient use of a retailers valuable time in evaluating the vast resources best suited to fit their unique operation, all attendees will be able to choose the panels that best fit their interest and needs.

Due to limited space, registration will be based on a first come first served basis. This event is poised to help hundreds of retailers save time and energy in evaluating the best options to best enhance their operations for future expansion.
Event Video Link: https://vimeo.com/89667346

About One Step Retail Solutions

Founded in 1985 One Step Retail Solutions is the top retail technology value added reseller in the US with multiple top-of-the-line point of sale systems and ancillary products. One Step Retail Solutions provides events, seminars, white papers, webinars and more to educate retailers on how to effectively use technology to streamline and advance their businesses.
www.OneStepRetail.com

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One Step Retail Solutions Re-Launches Their Retail Pro Software Website

12 September 2013

Image of updated websiteOne Step Retail Solutions is proud to announce the launch of their newly re-vamped Retail Pro website. RetailProSoftware.com now offers a re-energized design and enhanced functionality to more effectively showcase Retail Pro, its available features and fully updated to fully support the coming launch of world-class retail management system, Retail Pro Prism. Retailers will not only enjoy a more modern, media driven experience and interactive customer service but a tiered knowledge center has also been engineered to effortlessly view product information.

RetailProSoftware.com brings you:

  • An Interactive Customer Experience: Live chat available to visitors, location map search to view your nearest One Step Retail Solutions office, social network comment system and a job center with online applications.
  • A Media Driven Experience: Product screenshots, view videos and webcasts, Retail Pro user spotlights, Retail Pro user feedback and our Retail Pro centric blog.
  • A Tiered Knowledge Center: View product information at a glance, with a mid-level product specs drop down and the ability to effortlessly view in-depth specs on features or capability.
  • A Re-Energized and Easy to Maneuver User Interface

About One Step Retail Solutions:
Founded in 1985, One Step Retail Solutions is the largest and longest-standing value-added-reseller of Retail Pro. Focusing on retailers across the US, One Step Retail Solutions has worked with thousands of retailers to achieve their goals through effective technology solutions.

Mission Statement: It is the Mission of One Step Retail Solutions to help retailers worldwide flourish and prosper by providing technology solutions and professional services that help them effectively manage their customers, sales, and merchandise.

About Retail Pro:
Retail Pro’s uniquely flexible, extensible, and scalable retail management solutions empowers retailers to retail their way, providing fully integrated front and back-office functionality in a single software solution. Retail Pro is the trusted solution for retailers of all sizes, from owner-operated brick and mortar specialty stores up to large corporate-run retail chains, and nearly all flavors of specialty retail in between.

Retail Pro Prism: Thin-client architecture, reduced maintenance and acquisition costs, database neutrality, real-time data access, and improved administration efficiency are just a few of the many benefits of Retail Pro Prism. Our next generation retail software capitalizes on Retail Pro’s hallmarks of agility, data security, and accuracy demonstrating our commitment to deliver a retail software solution that meets the dynamic needs of today’s tech savvy retailers.

www.OneStepRetail.com

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One Step Retail Solutions Announces an Exclusive Live Interview with Kerry Lemos, CEO of Retail Pro International, LLC

1 August 2013

Retail Pro has been a staple amongst the retail elite for over 30 years and utilized by over 52,000 retailers worldwide. Lead by Kerry Lemos since 2009, Retail Pro International is poised with several upcoming releases and partnerships that will effectively take the industry to the next level.

Find out what made Retail Pro an industry leader with a rich- three decade-long history and why many of the biggest names in retail are ever faithful in this exclusive live interview with Retail Pro International CEO, Kerry Lemos, hosted by One Step Retail Solutions.

  • Hear little known facts about Retail Pro’s history.
  • Learn about Kerry’s incredible career in retail and how he has shaped the future of Retail Pro.
  • Find out what’s happening now and what’s to come.

 
Interviewer: Kevin McAdam, VP Sales One Step Retail Solutions
Landing page: http://onestepretail.com/blog/kerrylemosretailprointerview/

About One Step Retail Solution

One Step Retail Solutions is the #1 leading retail service provider in the U.S. servicing the technology needs of retailers nationwide since 1985 and is the top Retail Pro value added resource in the nation. The company specializes in retail point-of-sale software systems that help retailers stay ahead of the game, be in control of inventory, and manage their business more efficiently.

One Step Retail Solutions has helped thousands of retailers achieve their goals through effective technology, including famed Valentino, Oakley, Nintendo and Charlotte Olympia. www.onestepretail.com

About Retail Pro International

Retail Pro International, LLC, is a global leader in Point of Sale, Store Operations, and Back-Office software applications for the specialty retail industry. Through its highly-specialized provider network, Retail Pro is delivered locally and supported regionally through over 90 offices worldwide. More than 52,000 retail stores in 86 countries using 18 different languages trust Retail Pro to manage their operations. From single stores to prestigious, multinational retailers, Retail Pro is the proven global solution for serious retailers worldwide.

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The Library Store Decreased Lost Sales with Mobile POS – Announces One Step Retail Solutions

2 May 2013

The Library Store Downtown LA has an entirely unique objective, to not only inspire the Angelino reading culture but to invest in library programs across the city (adult literacy programs, children’s programs, reading corners, live homework help, etc.) After launching the Library Store mobile truck and mobilizing their Point of Sale with the help of One Step Retail Solutions, The Library Store can be found all over the city supporting these important city-wide literacy programs.

The Library Store is a long-term client of One Step Retail Solutions and a Retail Pro user, focusing on novelty merchandise within the reading culture. In tune with the trends and resources available to them, they successfully launched a mobile store in December of 2012 with the now popular Library Store Truck that can be found at the Downtown Los Angeles Art Walk most Thursdays and at last weekend’s Festival of Books on the campus of USC.

Initially operating the mobile store entirely by hand, they had already been spoiled by Retail Pro for their brick-and-mortar location and realized a mobile POS option was needed to support their new needs.

“I definitely know that we make fewer mistakes with the Mobile POS and that has helped us a lot. No more lost sales because the card wouldn’t go through when we got back to the store!” It was required, in the words of Christine Romero of the Library Store, to “keep it simple, keep it easy and avoid having to look in multiple places for our data. We needed to react faster.”

“We are small, but we do a lot of business and need to know our cost of goods, be able to spread the freight, do a discount, averages, etc. If we are just using a Point of Sale to do transactions we wouldn’t have had the accuracy that we get with Retail Pro.” Christine Romero goes on to say, “It was a bigger investment, but we are doing enough business to need to be on top of these things. It is very simplistic with Retail Pro. If we had 20 SKUs, Square would have been fine. But we have over 100 SKUs on the mobile store and 5,000 SKUs in-store. The Retail Pro app is user friendly, and our customers love to ‘sign’ their sales slips using their fingers.”

If you are a book lover, be sure to check out their online store www.lfla.org/store and if you are in the LA area follow the Library Truck on Twitter for their upcoming locations and events.

Smart retailing at its finest. Bravo.

About One Step Retail Solutions
One Step Retail Solutions is a nationwide retail technology consultancy and value-added-reseller of 6 top point-of-sale systems including Retail Pro. Founded in 1985, One Step Retail has helped thousands of retailers achieve their goals through smart technology utilization.

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Holiday Boot Camp for Retailers Webinar Hosted by One Step Retail Solutions. Speakers Include Stevie Award Winner and Inc. 5000 CEO, Scott Kreisberg

12 June 2013

Scott KreisbergRetailers across the US are already registering in droves to attend this free retail training session brought to you by One Step Retail Solutions. Top-notch industry veterans will focus on down and dirty tips and resources to fully prepare you and your retail store for the coming holiday season.

Topics include: turning browsers into buyers, free resources to drive in customers and return proofing the store.

This training session is hosted by retail veteran, Scott Kreisberg. As a respected Stevie Award winner and head of an Inc. 5000 company, One Step Retail Solutions, Scott has worked with retailers just shy of 30 years to help them achieve their goals through effective technology solutions.

Invested in the success of their long-term clients and friends, One Step Retail Solutions additionally hosts retail training sessions and sponsors valuable content to empower retailers big and small.

TIPS AND TOOLS TO RAPIDLY AND EFFECTIVELY SERVICE YOUR CUSTOMERS WHILE MAXIMIZING THEIR IN-STORE EXPERIENCE
with Scott Kreisberg, CEO and Founder of ONE STEP RETAIL SOLUTIONS.

  • How to easily capture contact information and turn holiday shoppers into long-term customers with point of sale.
  • How to ensure sales aren’t lost in the holiday hustle-and-bustle or end up with off-putting long lines.
  • Learn about effective tools and tips to avoid failed shopping carts.

GET HOLIDAY READY BY RETURN PROOFING YOUR STORE
with Nicole Leinbach-Reyhle, Founder of RETAIL MINDED.

  • Learn the best return policy tips to safeguard sales and staff, all while keeping your customers happy.
  • Hear realistic ways to control holiday purchases, returns and exchanges, as well as the reality of “final sales”.
  • Ten tips, countless info… all to help retailers increase sales and decrease stress this holiday season.

DRIVE IN CUSTOMERS AND CREATE BUZZ
with Christian Kratsas, Social Media Manager SNAPRETAIL.

  • Find out how to leverage email marketing to launch a well-attended in-store event.
  • Develop several successful online marketing campaigns.
  • Learn how to create social media buzz around brands during the holidays.

INSPIRE REPEAT CUSTOMERS AND TURN THEM INTO PROMOTERS OF ANY BRAND
with Brian Downard, Co-Founder of POCKET YOUR SHOP.

  • Convert looky loo’s into customers and repeat customers.
  • Turn customers into promoters of any brand.
  • Use location-based marketing to direct customers into your business.

About One Step Retail Solutions

One Step Retail Solutions was founded in 1985. With offices across the US, One Step Retail Solutions helps retailers attain their goals through effective technology solutions. A consultancy based partner to over 3,000 retailers nationwide.
www.OneStepRetail.com

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Profit Increase Just Reported by A.K. RIKKS With New Point of Sale System from One Step Retail Solutions

A.K. RIKKS Brings Hot Fashion to Grand Rapids With Help of Popular Retail Point of Sale, Teamwork Retail
18 April 2013

A.K. RIKKS, Grand Rapids retail giant, just reported an increase in sales of 40% after expanding to their new 28,000 space and launching Teamwork Retail (www.teamworkretailusa.com) as their point of sale system, a success story within the retail industry.

In September of 2012 AK Rikks opened the doors of their new 28,000sq foot location, housing both men’s and women’s attire and accessories. The massive expansion project that takes them to the level of the average department store was a bold move, necessary to transform what manager, Jim Murray, refers to as Grand Rapids “culture of travel”. Locals are accustomed to traveling to Chicago or even New York due to the lack of a strong shopping scene in Grand Rapids; no Lord and Taylor, one Macy’s and no Nordstrom.

For their point of sale retail technology Manager Jim Murray says, “I wanted to have customizable options, we are very customer centric. It’s not about sell-through but at the end of the day it is about the customers. Everything must be tracked and considered, including a record of who gets a thank you card.” Jim wanted many features not found in an out-of-the-box system, “I would think up some crazy things [features] and Teamwork could play ball.”

While still a single-store “boutique”, AK Rikks celebrates a very New York feel – massive windows, sleek iPad™ point of sale, culture, and most obviously, important fashion brands.

A major hurdle in their plans was to bring in a retail management / point of sale system that would fit their immediate expansion plans and their needs for the years to come; ideally being backed by a company that was both adventurous and fresh but also seasoned and well-experienced in the world of retail technology. After an extensive search they settled on Teamwork Retail through One Step Retail Solutions. Mobility, functionality and scalability were key.

It is safe to say that their recent expansion has been a success and One Step Retail Solutions is proud to be at their side as their retail technology experts. Grand Rapids should keep an eye out for this adventurous retailer.

About One Step Retail Solutions

One Step Retail Solutions (onestepretail.com) is a nationwide retail technology consultancy and value-added-reseller of 6 top point-of-sale systems including Teamwork Retail. Founded in 1985, One Step Retail has helped thousands of retailers achieve their goals through smart technology utilization.

About Teamwork Retail

Teamwork Retail (www.teamworkretailusa.com) is a retail management system with iPad™ Point of Sale, offered on a monthly subscription basis to specialty retail.

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Lou Lou Boutique, New England Retailer, Continues to Expand With NCR CounterPoint in their Proverbial Tool Belt

5 June 2013

Lou Lou Boutique initially launched their 2-location DC-area “chain-lette” in 2004 and since 2009 has expanded to 14 locations across New England. Lou Lou most recently announced their 15th and 16th store locations opening this summer in Washington, DC on L Street and on 14th Street NW. Working with One Step Retail Solutions since 2012, Lou Lou aimed to create a seamless inventory system to manage their multiple locations for maximized profits and prepare for further expansion.

As this DC retailer rapidly expanded, they found their capabilities were stifled and they needed to have the ability to get a comprehensive overview of their inventory and product movement.

F Street Store Manager, Ruby Szilagi, offers some sage words of advice to her fellow retailers looking to implement a new point of sale system, “…words of wisdom: STICK WITH IT, don’t drop it. One Step is so good at helping you, they are there with you every step of the way day and night.”

When it comes down to functionality and payoff, Ruby says her favorite features in CounterPoint are the hot buttons, cutting down customer’s time at the cash register and minimizing lines. Additionally, as a manager, the ability to drill down into what you have on hand, what is en route and quickly tracking the merchandise has proved to be invaluable.

“Being in one of the city stores we do have a lot of theft, [CounterPoint] is a good way to control that. I recently moved the watches once I found that was a big target. Additionally, I am able to realize exactly what was missing and file a report. It is really helpful for merchandising so you can keep an eye on everything.”

The newest locations will open this summer in the Washington Square building on 1742 L Street and 14th Street NW, in the heart of the U Street corridor.

About One Step Retail Solutions
One Step Retail Solutions was founded in 1985. With offices across the US, One Step Retail helps small to medium sized retailers attain their goals through effective technology solutions. A consultancy based partner to over 3,000 retailers nationwide.
www.OneStepRetail.com

About Lou Lou
Lou Lou is a privately owned and operated chain of ladies accessory and clothing stores, with 16 locations in Virginia, Maryland, the District of Columbia and Massachusetts. Lou Lou is headquartered in Middleburg, VA.
www.loulouboutiques.com

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Employee Retention Webinars for Retailers from One Step Retail Solutions

Hiring the Right People and Keeping Them is the Focus of a New Webinar Series Being Offered Free to Retailers.
17 April 2013

Image of webinar announcementOne Step Retail Solutions (www.onestepretail.com) announced today a series of free webinars on Employee Retention and Engagement for Retailers to help them with one of the biggest difficulties in the retail industry, hiring and keeping good employees. The first webinar in the Series, “Boost My Hiring Process: How to Find the Good Ones” is scheduled for 11 am PDT on Tuesday, April 30th.

As a leader in the retail technology world, One Step Retail Solutions has seen the effect employee turnover rates have for stores both small and large. Retention has been one of the industry’s most widespread pitfalls for years, so much so that “standard practice” has been built around it to further support the never-ending revolving door, season to season and year to year.

According to Len Lewis speaking for the National Retail Federation, “Most don’t realize the bottom-line significance. There are more than 14 million people working in retail. If turnover is 100 percent and a new hire costs $1,000 — at a minimum — then that’s a $14-billion-a-year problem.”

A handful of large retailers have recently been cited for their surprisingly low turnover rates and the evident tie in to their endurance through the economic crisis has been noted. The industry is rapidly realizing that employee retention and training goes hand in hand with company-wide stability and overall success.

One Step Retail Solutions is offering an entirely free series of webinars for retailers nationwide, large and small, new and old, to find out how they can stop the revolving door and truly invest in their company’s future through the employees.

The webinars will be delivered by Tina Praino, seasoned retail operations manager and retail consultant with over 20 years of experience enhancing employee and customer engagement, operational assessment and strategy, training and development strategies and turning managers into leaders.

The webinars are sponsored by Smart Retailer Magazine and the schedule is as follows:

 
Boost My Hiring Process: How to Find the Good Ones
The importance of a proper job description, how to create them and how to utilize them. Experiential interviewing, how to zero in on the right skill set, the right attitude and the best fit with simple strategic questions.
View the recorded webinar here.

Engaging My Employee’s: I Hired Them, Now What?
Find out what the difference is between orientation and onboarding. Find out what the key ingredients of a sound onboarding program requires. Find out what a learning plan is and which members of your team MUST have one. Learn formal and informal feedback strategies. Learn about mentor programs. Find out how to defining career paths.
View the recorded webinar here.

Engaging My Employee’s: A Deeper Dive, Let’s Get Them Cracking
Learn to create structured mentorship programs. Learn to cultivate learning plans to increase productivity and morale. Find out about gamification in the retail workspace.
View the recorded webinar here.

About One Step Retail Solutions:

One Step Retail Solutions is a leading retail technology consultancy and value-added-reseller for multiple Point of Sale systems /Retail Management Systems. One Step Retail Solutions has been the go-to technology resource for retailers for over 28 years, installing over 6000 systems and working with retailers small and large nationwide.
www.OneStepRetail.com @OneStepRetail

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