Dear One Step Solutions,

I would like to take a moment to thank you for your support. Peserico USA Greenwich opened more than one month ago, and our dedicated One Step representative has been an integral part of the process. When he came to help set up our systems and computers, the store was not near ready to be open. We had three days, and there were so many teams working within the space to get it up and running. Although he faced several challenges in setting up our computers; i.e. no internet connection, he was calm and patient and very agreeable during the three days. He was able in all of the hectic climate to do as much as he could, given the circumstances. Further, although we did not have any internet connection during his time here, he was able to sit with me during several occasions to explain Retail Pro, in order for me and my team to have as much knowledge about the system to open and function as a retail boutique should.

Since then, we have connected to the internet, and One Step continues to be a huge help when I need them to explain operations on the system. Whenever I call them, One Step calls me straight back and is always ready, willing and able to help. I appreciate their demeanor and look forward to speaking to them each time. I find the One Step team to be knowledgeable and capable with any issue I have or have had during this opening process.

Kind Regards,
Mirela Disha
Store Manager
Peserico USA-Greenwich CT

Peserico Store
Peserico - Created in 1962 by Maria Peserico in Cornedo Vicento, Peserico embodies the passion for high couture and the great manufacturing tradition in the region of Veneto, Italy. Once a small workshop specializing in pants for women, The Peserico clothing collections are now distributed to 1110 stores all over the world and in more than 20 brand-stores. Their philosophy? “Peserico has always been faithful to the made in Italy product featuring the best fabrications, expert tailoring with a focus on obtaining the perfect fit.” For more on Peserico, visit them at www.peserico.com