NCR CounterPoint Implementation Success Story
“I am writing this letter to express our thanks for the amazing service and training we have received while implementing NCR CounterPoint. The entire experience from the initial planning, training, and final implementation was handled professionally. I have been extremely impressed by your own desire to be onsite during our initial store launch, this assured issues could be addressed immediately. You have personally demonstrated much patience and expertise as we discussed ‘potential issues’ and I never once felt as though I was anything but a valuable One Step Retail Solutions customer.
“The data we are receiving through CounterPoint is superior to anything gathered from our previous system. We have already been able to work with store managers to implement training on data we gathered. Furthermore, we are already saving time and seeing a return on our investment as our previous labor intensive systems have been replaced with simple procedures in CounterPoint. Honeyville now has the tools necessary to be a true retailer and gather the necessary data to grow and expand our retail stores throughout the United States.
“This has been my fifth POS integration in the past 14 year and has been the most strategically planned, organized, and calmly executed. I am excited about our continued success working together in the future.
“Thank you for your expertise.”
Retail Stores Supervisor
Honeyville Food Products