Customers who work with a live chat representative find the highest level of service satisfaction at 73% when compared to 61% by email and 44% by phone.
Sierra Dietz, President of Grasshopper Shop, shares her experience upgrading to Retail Pro 9 with One Step Retail Solutions.
This year with One Step’s Implementation team, VIX Swimwear implemented their first Retail Pro 9 point of sale system.
One Step’s very own Scott and Alicia Kreisberg are featured in May’s Issue of Business Solutions. Read how this husband-and-wife channel exec team maintain double-digit growth and a happy marriage.
2016 was a big year for Turnbull & Asser. Read how One Step Retail Solutions was there to lend a helping hand.
Read about New Era’s deployment of Retail Pro across their stores in North America with One Step Retail Solutions.
Omnichannel has opened a bagful of omnipresent opportunities for retailers. Read the current Omnichannel trends in 2017.
Read how the top 5 dominant themes in this year’s European TCG Retail Summit focused on how to engage today’s omnichannel consumer.