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"Retail Pro has great functionality and I really like the reporting feature. Its tools are very detailed, and the entire history of an item is stored. If you ever need to know something about an item, you can isolate it easily without having to spend a lot of time sorting through other information you don\’t need."

- Gifts and Sporting Goods, Los Angeles & Anaheim, CA

Presented by Retail Experts.

Retail Pro - Retail Teamwork

Boost My Hiring Process: How to Find the Good Ones

In the first of the three Employee Retention and Engagement webinars, you will learn about the importance of a proper job description, how to create them and how to utilize them. Best practice interviewing using experience, how to zero in on the right skill set, the right attitude and the best fit with simple strategic questions.

Retail Pro - Retail Teamwork

Engaging My Employees: I Hired Them, Now What?

This is the second part of the three part Employee Retention and Engagement webinar series and in this webinar you will find out what the difference is between “orientation” and “onboarding” and then the key ingredients of a sound onboarding program. Also covered, is what a learning plan is and which members of your team MUST have one, along with mentor programs and how to define career paths for those you hire.

Retail Pro - Retail Teamwork

Engaging My Employees: A Deeper Dive, Let's Get Them Cracking

In the final webinar of the Employee Retention and Engagement series, you will learn how to create structured mentorship program and how to develop learning plans to increase productivity and morale. Then tying it all together with Gamification in the workplace.

Retail Pro - Retail Teamwork
Marketing 2.0 for Retailers – Social, Local, Mobile

In this action packed webinar, retailers will learn key steps to improve their presence and sales through social, local and mobile strategies to produce increased sales. Find out how to maneuver the rapidly evolving shopping trends, establish a SoLoMo game plan and utilize existing resources to start your year off right.

Retail Pro - Retail Teamwork
Improving Your Bottom Line with Security Strategies

We want to make sure that you know the aspects of Retail Pro or CounterPoint you can utilize to increase security in your store(s). Tighter security is an aspect of your business you can directly do something about that can have an immediate impact on your bottom line. Watch this webinar to find out how to use your POS system to tighten security.

Retail Pro - Retail Teamwork
Still Confused About PCI Compliance?

Join Kevin McAdam, Vice President of One Step Retail Solutions and special guest presenter Michael Lyons, Assistant Vice President of PCI Management for RBS WorldPay, in an easy to understand, clearly-explained presentation on the nuts and bolts of PCI Compliance.

Find out:

  • Who is required to comply?
  • What are the dangers of not complying?
  • What are the 12 requirements of PCI?
  • What if my security is breached... what do I do and what will it cost me?

Our Guest: Michael Lyons has been employed with RBS WorldPay for approximately 6 years and is currently the Assistant Vice President of PCI Management. Michael manages all merchant account data compromises along with managing PCI policy and governance. He has held strategic positions within the ATM, Prepaid and Credit processing environment which has helped provide him with a broad knowledge of payment processing and how to apply the PCI rules across each environment. He is a Certified Payment Card Industry Security Manager and has traveled extensively speaking on behalf of RBS WorldPay in the PCI Arena. Michael holds an undergraduate degree in finance from the University of Georgia and received his MBA from Georgia State Universsity. Michael currently resides in Atlanta, GA and is an avid outdoor enthusiast.

Retail Pro - Retail Teamwork
Acquiring New Customers and Maximizing Return on Existing Customers for Physical Store Retailers

It makes sense to maintain or actually increase marketing spend and sales resources during a recession. Over the past 50 years, companies that have been aggressive in these regards experienced a 275 percent growth rate improvement during the first full year of recovery. Whereas, those that pulled back on their marketing and sales spending increased revenue by only 19 percent during the recovery period.*

But how to spend your marketing dollars and on what? One of the most famous cliches in advertising is the one from retailer John Wanamaker: "Half the money I spend on advertising is wasted; the trouble is I don't know which half." But with the advent of technology systems, this is no longer true. Find out how to know the return on investment of your advertising dollars, how many new customers it brings in and how many old customers it motivates to buy more.

Are you looking for new customers? Attend this free on-line webinar and find out new strategies for acquiring new customers and keeping existing ones.

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