Teamwork Retail Features
Real-time information
Because it is web-based, Teamwork Retail's real-time management streams data continuously among all locations - no support-intensive polling required.
- Shows on-hand quantities that are current for every location, preventing stock-outs and lost sales
- Instant validation of physical inventory results
- Real-time management of transfers will reduce shrinkage risk
- Increase accuracy and control
- Centralized management of security and settings simplify support of stores, further reducing costs.
- Store credit is updated throughout the enterprise in real-time, better serving the customer and preventing fraud.
- Self-managed gift card management, eliminating external services and associated fees.
Analysis and reporting
Teamwork Retail provides unlimited custom reporting capability. You'll get a library of standard retail reports presented in Excel format, allowing users to get the reports they want. Also includes Retail Calendars, Key Performance Indicators, plus Charts and Graphs.
Point of Sale
Teamwork Retail's POS offers unlimited payment types and is user configurable. Universal Customer Credit manages store credit, gift certificates and gift cards, and deposits on any card. Real-time streaming of credit usage prevents fraud.
You can add a customer without leaving the Receipt screen, and it's easy to reapply credits to another transaction. You'll also be able to track merchandise returns.
Other advantages include having embedded free gift card functionality, with convenient gift receipt printing.
iPad® Point of Sale
Ring up sales by scan or Quick Pick, take credit cards, signature capture; use for line-busting throughout the store, as Customer Display with advertising or for stock counting on the floor.
Inventory control
Teamwork Retail has superior inventory data structures, with dynamic pricing by dimension - what, who, where, when, how many, etc.
Physical Inventory (PI) supports wireless wedge scanners that are used as one unit for both POS and PI. Item history is preserved, never deleted. Four-dimensional matrix (color, size, alternate size, location)
Purchasing
Teamwork Retail can set any line item to drop ship. It has 3-phase purchasing - PO, Receiving, Invoice - all aligned to the actual business process.
Inter-store transfers
Teamwork Retail has one streamed document that controls all 3 steps of transfer - Transfer-out, In-transit, Transfer-in. It captures any discrepancies and substitutions, with discrepancies resolved in one manual step or with reset rules for "auto-resolution." A flawless transfer audit trail is preserved.
Useability
Teamwork Retail allows users to do a full-text search throughout the application. Store settings are managed centrally and streamed to the store in real time, requiring little support, if any.
Easy to customize
Teamwork Retail supports unique retail methods and eliminates the strain of features that don't fit. Each major area of Teamwork Retail offers many custom fields and lookups – over 300 in total. More fields and tables can be added at will.
The open architecture supports custom extensions, and you will always be able to respond to changing needs.
Easy to use teaching and help module
Teamwork Retail uses a truly simple POS, providing competency in minutes, not hours, because it is incredibly easy to learn and reduces training cost of new personnel using built-in teaching videos.
Multi-Store Management
With Teamwork Retail you can expand to hundreds of stores without software limitations or costly upgrade requirements. Store settings are controlled by HQ. Stores are fully operational even in off-line mode. See real-time inventory levels chain-wide and do stock balancing with precision inter-store transfer and in-transit control.
E-Commerce Integration
Rich content management with web-server integration.
